Bingo Fest FAQ – What do I do if I have a gambling problem

What do I do if I have a gambling problem

“BingoFest has a commitment to good corporate governance.
Our service is the provision of online gaming entertainment and our aim is for our product to be enjoyable and fair, but also a responsible pastime.”


“Our commitment is to provide you with enjoyable and rewarding entertainment, but at the same time we want you to be in complete control of your play which you can now customize to your needs. We are therefore providing you with tools to limit your bets. Gaming is always better when it’s enjoyed responsibly!”

“We have limits to the amount of funds that you can deposit daily, however, if you wish, to reduce your maximum daily deposit even further, let us know by emailing We will be happy to assist you in limiting the amount of money spent on a daily or a weekly basis as you desire.”

Self Regulations

“If you think that you are better off by having yourself self-excluded and blocked from playing with us altogether, we will follow your instructions, just request it at: You may ask to be temporarily self-excluded from the site for a period of three, six or twelve months. After your self-exclusion period expires you may contact us again ask for your account to be reactivated, or you may ask to extend the self-exclusion. We are here to help in anyway we can.”

Professional Help

“If you feel that you need professional help, please contact one of the many organizations that provide appropriate counseling. GamCare, Gamblers Anonymous and several others, have a well earned reputation in helping with this problem. Please check their online sites and find out which of their local chapters is closer to where you reside:”

Age Requirement

“We at BingoFest make every effort to prevent underage gaming. Our players MUST be at least 18 years of age. We utilize filters to ascertain the correctness of cards’ owner’s addresses and ages; we verify IDs with our several available methods of payments -both during deposits and payouts – however, no monitoring tool is 100% infallible.”

“There are several entities and organizations that will help protect underage access to gaming, as well as access to any other activity that must be restricted to minors:”

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